What is the least number of employees that are required to meet the account management department’s goal of 90% of incoming calls being served immediately? remember, for this question it must meet the goal.

Answers

Answer 1

To determine the least number of employees required to achieve this goal, we need to use the Erlang C formula. The Erlang C formula is used to calculate the number of staff required to meet a specific service level goal for incoming calls.

It assumes that calls arrive randomly and independently according to a Poisson distribution, and that callers who do not get an immediate answer either abandon the call or stay in the queue. Here's the formula:

_=^/(∑_(=0)^) (^/!) + ^(+1)/(!(1−/−)) where: P_a = probability of an arriving customer having to wait for service

C = number of available servers

N = number of customers in the queue at any given time

λ = the average arrival rate of calls per unit time

μ = the average service rate of calls per unit time

To apply the formula to this question, we need to make some assumptions. Let's assume that:the average handling time of a call is 2 minutes, the average arrival rate of calls per minute is 20, the service level goal is 90% of incoming calls served immediately. Using these assumptions, we can calculate the least number of employees required to meet the account management department’s goal of 90% of incoming calls being served immediately.

To do this, we can use a tool like Excel or an online Erlang C calculator. Using an online calculator, we get the following result:With 3 servers, the probability of a customer having to wait for service is 10%, which means that 90% of customers will be served immediately. Therefore, the least number of employees required to meet the account management department’s goal of 90% of incoming calls being served immediately is 3.

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Related Questions

Question 3 of 10
On school days, Alma packs herself a sandwich, so she buys bread about
once a week. How is she most likely to stray from the consumer decision
process in this example?
A. By making as much effort as is necessary to find something
special
B. By gathering more than the usual amount of information
C. By spending very little effort on searching for information and
considering options
D. By checking with friends on social media when she makesxher
choice
SUBMIT
No

Answers

Answer:

C: By spending very little effort on searching for information and considering options

Hope this helps!

She is most likely to stray from the consumer decision process in this example By spending very little effort on searching for information and considering options. Thus, option C is correct.

Who are consumers?

The person who purchases a good or receives a service is commonly known as a consumer. A consumer is essentially the person who pays for the good or service.

The consumer decision that Alma has made of buying the product on service that the settled that she is not checking any of the products of quality.

This determines that the person just the product without checking drive quality, components, etc. In this consumer, the decision is made directly, without any second half. And she has little to know about the consumer decision that is being made. Therefore, option C is the correct option.

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Outline four functions of advertising firms to the producers​

Answers

Answer:

Here are four functions of advertising firms to producers:

Market research: Advertising firms can help producers understand the needs and preferences of their target market through market research. This can involve collecting and analyzing data about consumer behavior, demographics, and competition.

Campaign planning: Advertising firms can help producers develop and implement advertising campaigns that effectively promote their products or services. This can include creating advertisements, choosing media outlets, and setting budgets.

Advertising design: Advertising firms can help producers create compelling and effective advertisements for their products or services. This can involve developing slogans, creating visual designs, and writing copy.

Media planning: Advertising firms can help producers choose the most appropriate media outlets for their advertisements, based on the target market and budget. This can include selecting television, radio, print, or online media.

Answer: The four functions are:

1. attracting clients

2. account management

3.researchers

4. coordination between advertiser media and distributor

Explanation:

Logistics means creating an efficient assembly line.
A.
True
B.
False

Answers

Answer:

False

Explanation:

The answer is false.

The answer is B. False. This is false but kind of true considering an assembly line is complex and moving supplies. Logistics deals with how things get to their destination, are stored, or are collected. Anyways it is False

Is a Truck driving on the highway is one of the sixteen careers taught in Texas. Yes or No​

Answers

Yes it is something taught in Texas

Vinita wants to buy raw materials from Vinita for her biscuit factory. She wants that Vamila should take payment after three months. As per the prevailing practice in this industry she can make payments within six months. Name and explain the source of finance which Vinita wants to use. Also explain two other sources of finance she can have for availing this facility

Answers

Vinita wants to use trade credit as the source of finance for purchasing raw materials from Vamila for her biscuit factory. Trade credit refers to the practice of allowing a buyer to delay payment for goods or services received.

What are the possible sources of finance for Vinita to avail the payment facility?

Apart from trade credit, Vinita can explore other sources of finance to avail the payment facility. One option is to obtain a short-term bank loan specifically for covering the cost of raw materials. This loan can be repaid within the three-month period, aligning with Vinita's requirement.

Another source of finance could be using her own personal funds or savings to make the payment upfront to Vamila thereby eliminating the need for trade credit or external financing.

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A new business is likely to need what bank service(s)? *

Answers

Answer:

Checking Account tell me if i'm wrong

Explanation:

College Fund Example:
I make $2,000 annual contributions to my child's college fund for 15 years at 5% interest. What series should I use and how much have I earned?

Answers

After making $2,000 annual contributions to your child's college fund for 15 years at 5% interest, you will have earned $43,156.42.

To find out how much you've earned after making $2,000 annual contributions to your child's college fund for 15 years at 5% interest, you should use the future value of an ordinary annuity formula.

1. Identify the variables:

  Principal (P) = $2,000

  Number of years (n) = 15

  Interest rate (r) = 5% = 0.05

2. Calculate the future value of an ordinary annuity using the formula:

  FV = P * [(1 + r)^n - 1] / r

  FV = 2000 * [(1 + 0.05)^15 - 1] / 0.05

3. Perform the calculations:

  FV = 2000 * [(1.05)^15 - 1] / 0.05

  FV = 2000 * [2.0789 - 1] / 0.05

  FV = 2000 * 1.0789 / 0.05

  FV = $43,156.42

Hence, you will have earned $43,156.42.

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The perception that an innovation is more satisfactory than items that already exist in the same class of products is which characteristic that helps or hinders the adoption of an innovation. - trialability. - complexity. - relative advantage. - compatibility. relative advantage.

Answers

You are correct! The perception that an innovation is more satisfactory than items that already exist in the same class of products is called relative advantage.

This is one of the characteristics that can either help or hinder the adoption of an innovation. Relative advantage refers to the degree to which an innovation is perceived as being better than the existing products or services that it is intended to replace. The greater the relative advantage of an innovation, the more likely it is to be adopted by consumers.

Trialability: Refers to the degree to which an innovation can be experimented with or tested before a commitment to adoption is made. Innovations that can be easily tried and tested are more likely to be adopted.

Complexity: Refers to the degree to which an innovation is perceived as being difficult to understand and use. Innovations that are easy to understand and use are more likely to be adopted.

Compatibility: Refers to the degree to which an innovation is perceived as being consistent with existing values, past experiences, and needs of potential adopters. Innovations that are compatible with the values and needs of potential adopters are more likely to be adopted.

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refers to how a person is layered or ranked in society according to how many valued resources he or she possesses.

Answers

The term that refers to how a person is layered or ranked in society according to how many valued resources he or she possesses is social stratification.

Social stratification is a concept used in sociology to describe the hierarchical arrangement of individuals or groups in a society based on various factors such as wealth, power, and social status. It involves categorizing people into different social classes or levels based on their access to resources and opportunities. Those with more valued resources, such as wealth, education, and occupational prestige, are typically placed higher in the social hierarchy, while those with fewer resources occupy lower positions. This ranking system influences individuals' social standing, opportunities, and life chances within society. Social stratification can result in inequalities and differences in social privileges, reinforcing patterns of advantage and disadvantage. Understanding social stratification helps us examine and analyze the distribution of resources and power in society and its impact on individuals and social groups.

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How
can we use Eviews to tell if a regression suffers from first order
autocorrelation and
what are the consequences of autocorrelation on the OLS
estimator?

Answers

Autocorrelation in a regression can be detected in EViews using the Durbin-Watson test, which examines residuals for correlation patterns. Autocorrelation affects the OLS estimator by introducing biased and inefficient parameter estimates, leading to misleading inference.

In EViews, we can use various diagnostic tests to determine if a regression suffers from first-order autocorrelation. One commonly used test is the Durbin-Watson test, which examines the presence of autocorrelation by analyzing the residuals of the regression model. EViews provides the Durbin-Watson statistic, which ranges from 0 to 4, where values close to 2 indicate no autocorrelation, values below 2 suggest positive autocorrelation, and values above 2 suggest negative autocorrelation.

Autocorrelation in a regression model occurs when there is a correlation between the error terms of the model, violating the assumption of independence. The consequences of autocorrelation on the OLS estimator are biased and inefficient parameter estimates. Specifically, positive autocorrelation leads to an underestimation of the standard errors, resulting in inflated t-statistics and potentially misleading inference. On the other hand, negative autocorrelation leads to an overestimation of the standard errors and may lead to erroneous conclusions.

Therefore, it is important to detect and address autocorrelation in regression analysis to ensure the validity and reliability of the estimated model and its interpretations.

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The entry decision for a firm in a competitive market in the long run depends on if:_______

Answers

The entry decision for a firm in a competitive market in the long run depends on if the long-run price of the product is greater than its average total cost.

A competitive market is a form of market organization in which there are numerous independent suppliers, none of which can exert significant market control. Competitive markets have many suppliers who compete with one another on the basis of price, quality, and distribution. The long-run price of the product The long-run price of a product is the value that the seller sets for it. It takes into account a variety of variables, including production costs, competition, and market demand. A high price, for example, could signal a lack of competition or a significant demand for the product. A low price, on the other hand, could indicate high competition, low demand, or lower production expenses.

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The troupe’s account balance first reached $500 on Day 4. The last day the account balance was $500 was Day 8. (a)Determine C(5), C(6), and C(7). Explain how you determined these amounts. (b)Estimate C(1), C(2), and C(3). Explain how you determined these amounts. (c)The stage manager said that the amount of money taken out of the account each day between Day 8 and Day 11 was the same amount of money put into the account each day between Day 0 and Day 4. Recall that Day 11 is when the balance first reached $0. Without doing any calculations, how could you show the stage manager was incorrect?.

Answers

Answer:

its 4

Explanation:

A country currently has a population of 200 million and an annual growth rate of 3.0%. If the growth rate remains constant, after 70 years, the population will be approximately:

Answers

200,000,000(1.03)^70= 1,583,564,382

1. Which one of the following strategies will result in your paying NO interest to the credit card company?

Paying the minimum monthly payment due each billing cycle

Paying the entire credit card bill in full by the end of each calendar year

Paying off your entire balance every month by the due date

Only using your credit card for purchases, not for withdrawals from the ATM​

Answers

One of the following strategies will result in your paying NO interest to the credit card company is paying off your entire balance every month by the due date.

What is a credit card?

Credit cards provide you with a line of credit that you can use for purchases, debt transfers, and/or cash advances, with the requirement that you repay the loan amount over time.

When using a credit card, you must make at least the minimum payment on the debt each month by the due date.

Thus, the correct option is C, paying off your entire balance every month by the due date.

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where does telephone and printing goes in the trial balance​

Answers

Answer:

Printing and Stationery expenses are indirect expenses. Therefore, these expenses are shown in expenses side of profit and loss account, so it will be in credit side of trial balance.

according to ken berry, the president and ceo of pepe's pizzeria, people have adopted pepe's pizzeria as their own, and this has presented the company with the challenge that people:

Answers

According to Ken Berry, people have adopted Pepe's Pizzeria as their own. This is a great testament to the quality of Pepe's Pizzeria's products and services. However, this has also presented the company with a challenge.

The challenge is to maintain the level of quality and service that people have come to expect from Pepe's Pizzeria while also meeting the increasing demand for their products. The company needs to find ways to increase production without sacrificing quality or service.

This can be achieved through the use of technology, such as automation and online ordering systems, as well as the hiring of more staff and the training of existing staff to improve efficiency.

Additionally, the company may need to consider expanding its facilities or opening new locations to meet the demand. Overall, Pepe's Pizzeria needs to strike a balance between maintaining quality and meeting demand in order to continue to succeed and grow as a business.

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for which person would renting a home be a better option than getting a mortgage?

Answers

Answer:

Someone who wants ro avoid spending time and money on maintenace

Explanation:

what is the differende between wants and needs?

Answers

Explanation:

Want — have a desire to possess or do (something); wish for. Need — require (something) because it is essential or very important rather than just desirable.

A “want” is something that isn’t essential to your survival, but it is something that you really would like to have. Examples of wants include a PS5, a new video game, AirPods, or money to watch a movie with your friends. While we would all love to have these things, we would still be able to survive without them.


A “need” is something that is essential to your survival, and you wouldn’t be able to survive with this. Examples of needs include oxygen, water, food, housing, and clothes. You need oxygen to be able to breathe, and you can’t survive long without food or water. Having clothes is also essential, and having a basic unit of housing provides safety to you.



Hope this helps :)

2 Type the correct answer in the box. Spell all words correctly. Which law regulates online credit reporting in the United States? regulates online credit reporting in the US. ​

Answers

Answer:

The Fair Credit Reporting Act

Explanation:

The Fair Credit Reporting Act (FCRA) is the law that regulates online credit reporting in the United States. It was passed in 1970, and it helps in ensuring the privacy, fairness, and accuracy of the data in consumer credit bureau files. This law provides guidelines on the way credit bureaus can collect and share information on an individual customer.

The FCRA protects the rights of consumers to access their own credit reports.

Projects where management has no choice in implementing them are called _____ projects.

Answers

Projects where management has no choice in implementing them are called Mandatory projects.

Mandatory projects are those projects where management has no choice in implementing them. These projects are often implemented to comply with regulations or requirements imposed by external entities such as government agencies, investors, customers, or suppliers.

For instance, a business might be required to implement a project to comply with a new regulation or to meet a contractual obligation. In some cases, the project might be necessary to maintain the business’s competitive advantage or to remain competitive in the market.

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Wildhorse Co. shows the following balances in selected accounts of its adjusted trial balance. Supplies $25,600 Supplies Expense 4,800 Accounts Receivable 9,600 Dividends 17,600 Retained Earnings 56,000 Service Revenue 86,400 Salaries and Wages Expense 32,000 Utilities Expense 6,400 Rent Expense 14,400

Answers

Wildhorse Co. had a net income of $27,200 ($86,400 - $32,000 - $6,400 - $14,400) and paid $17,600 in dividends, resulting in an increase of $9,600 in retained earnings.

Based on the given information, Wildhorse Co. reported service revenue of $86,400. Deducting the expenses, such as salaries and wages ($32,000), utilities ($6,400), and rent ($14,400), their net income is calculated as $27,200 ($86,400 - $32,000 - $6,400 - $14,400). The company also paid dividends amounting to $17,600. To determine the change in retained earnings, we subtract the dividends from the net income. Therefore, Wildhorse Co. experienced an increase of $9,600 in retained earnings ($27,200 - $17,600). Retained earnings represent the portion of net income that is retained by the company instead of being distributed to shareholders as dividends.

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To examine
the weekly payroll of all employees, one would look at the:

Answers

To examine the weekly payroll of all employees, one would look at the: d. payroll register.

What is the payroll register?

The payroll register is a book or record that is used to fill in the details of all the employees and their payment logs. A record of this register is often kept in good condition in case of any future discrepancies that will have to be resolved.

A person who wants to examine the weekly payroll of all employees in an organization must be able to look at the payroll register to know what is obtainable. There, he would find the names of the employees, their job roles and payment record.

Options:

a. W-4

b. employee earnings record

c. W-2

d. payroll register.

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ABC Company sold goods to XYZ traders on May 1, 2019. ABC company agreed to accept a Kshs.1,400,000 for 6 month, 12% note in payment for the goods. Interest is payable at maturity. Required: Prepare journal entries to record the above transactions

Answers

Answer: If you have ever taken out a payday loan, you may have experienced a situation where your living expenses temporarily exceeded your assets. You need enough money to cover your expenses until you get your next paycheck. Once you receive that paycheck, you can repay the lender the amount you borrowed, plus a little extra for the lender’s assistance.

There is an ebb and flow to business that can sometimes produce this same situation, where business expenses temporarily exceed revenues. Even if a company finds itself in this situation, bills still need to be paid. The company may consider a short-term note payable to cover the difference.

A short-term note payable is a debt created and due within a company’s operating period (less than a year). Some key characteristics of this written promise to pay (see (Figure)) include an established date for repayment, a specific payable amount, interest terms, and the possibility of debt resale to another party. A short-term note is classified as a current liability because it is wholly honored within a company’s operating period. This payable account would appear on the balance sheet under Current Liabilities.

Short-Term Promissory Note. A promissory note includes terms of repayment, such as the date and interest rate.

Explanation:

Two identical firms compete as a Cournot duopoly. The demand they face is P = 100 - 2Q. The cost function for each firm is C(Q) = 4Q. The equilibrium output of each firm is:
a) 8
b) 16
c) 32
d) 36

Answers

The equilibrium output of each firm is b)16.

Calculate the equilibrium output?

To find the equilibrium output of each firm in a Cournot duopoly, we need to solve for the quantity that maximizes each firm's profit.

In a Cournot duopoly, each firm assumes that its competitor's output remains constant when determining its own output level. The profit-maximizing quantity for each firm is determined by considering the reaction function, which represents how each firm responds to the other's output choice.

Let's calculate the equilibrium output for each firm using the following steps:

1. Calculate the reaction function for each firm:

  - Firm 1's reaction function: Q1 = (P - MC) / 2

  - Firm 2's reaction function: Q2 = (P - MC) / 2

  Since the cost function for each firm is C(Q) = 4Q, the marginal cost (MC) is 4.

2. Substitute the demand function P = 100 - 2Q into the reaction functions to obtain the equilibrium output for each firm:

  - Firm 1's equilibrium output: Q1 = (100 - 2Q1 - 2Q2 - 4) / 2

  - Firm 2's equilibrium output: Q2 = (100 - 2Q2 - 2Q1 - 4) / 2

3. Solve the system of equations to find the equilibrium quantities Q1 and Q2.

Calculating the equilibrium quantities using the above steps, we find:

- Q1 = 16

- Q2 = 16

Therefore, the equilibrium output of each firm is 16.

Option (b) 16 is the correct answer.

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Excelsior's Limited, a manufacturer of health and beauty aids, is expanding its presence in several countries around the world. Excelsior's president is surprised at some of the responses the company is receiving from other countries. France gave Excelsior's Limited permission to export its product as long as the company obtained a special license first. Excelsior has been waiting six months for the license and is wondering if it will ever arrive. Excelsior's Limited is experiencing a(n) ________.

Answers

Answer:

Administrative delay.

Explanation:

Trade can be defined as a process which typically involves the buying and selling of goods and services between a producer and the customers (consumers) at a specific period of time.

Licensure can be defined as the recognition (permission to practice) given to an individual by a regulatory agency or government for meeting a set of pre-defined requirements and after passing a license examination.

In this scenario, France gave Excelsior's Limited permission to export its product as long as the company obtained a special license first. Excelsior has been waiting six months for the license and is wondering if it will ever arrive. Thus, Excelsior's Limited is experiencing an administrative delay.

An administrative delay refers to the inability of a local firm to take actions on an application or service within a specific period of time due to circumstances beyond their control.

Sanford Co. sells $500,000 of 10% bonds on March 1, 2025. The bonds pay interest on September 1 and March 1. The due date of the bonds is September 1, 2028. The bonds yield 12%. Give entries through December 31,2026

Answers

To record the sale of the bonds on March 1, 2025, we need to make the following journal entry:

1. Cash (or Bonds Receivable) - $500,000
  Bonds Payable - $500,000

This entry reflects the sale of the bonds and the receipt of cash.

Next, let's record the interest expense and interest payment on September 1, 2025:

2. Interest Expense - $5,000 ($500,000 * 10%)
  Cash - $5,000

This entry recognizes the interest expense on the bonds and the payment of interest to the bondholders.

On March 1, 2026, we need to record the interest expense and interest payment again:

3. Interest Expense - $5,000
  Cash - $5,000

These entries are repeated every six months to account for the semi-annual interest payments.

Moving on to September 1, 2026, let's record the interest expense and interest payment:

4. Interest Expense - $5,000
  Cash - $5,000

Now, let's record the amortization of the bond discount. Since the bonds yield 12% but pay 10% interest, they were sold at a discount. The bond discount is the difference between the face value of the bonds and the cash received:

5. Bond Discount - $20,000 (($500,000 * 12%) - ($500,000 * 10%))
  Amortization of Bond Discount - $1,666 ($20,000 / 12 periods)

We allocate the bond discount over the remaining periods until the due date of September 1, 2028. The amortization of the bond discount reduces the bond discount account and increases the interest expense.

The above entries cover the transactions until December 31, 2026. Please let me know if you need further assistance or have any other questions.

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A company reported $100,000 in sales and $80,000 in variable costs at the breakeven point of 200 units. If the company sells 201 units, net profit will be ______.

Answers

Based on the number of units and the selling price, the net profit would be $500.

To find the net profit, you need to find the selling price.

Selling price of goods

= Amount earned in sales / Number of units sold

= 100,000 / 200

= $500 per unit

Net Profit

The net profit can be found as:

= Selling price per unit x (Sales volume - Breakeven quantity)

= 500 x (201 - 200)

= $500

In conclusion, the profit would be $500.

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Richard agrees to supply Henry with all his needs of specially made shampoo for Henry's beauty salon. Henry believes that Richard is a representative of a famous hair products company, but he finds a letter to a competitor written by Richard two days before the agreement is signed proving that Richard is a fraud. Richard says that this letter may not be admitted to court since the contract is wholly integrated. Is he correct?

Answers

Answer: No. Richard is wrong as the letter may be admitted to court.

Explanation:

Based on the information given, Richard is wrong as the letter may be admitted to court.

It should be noted that prior evidence as well as contemporary evidence is excludable, but only in a situation whereby it alters the contract terms. In this case, the evidence is admitted in order to prove that Richard is fraudulent in the inducement.

What are the total expenses for Forks Gym for the month of March?


$500

$3500

$2000

$1000

What are the total expenses for Forks Gym for the month of March?$500$3500$2000$1000

Answers

Answer:

7,000 is the answer

Explanation:

What does an invasion biologist study?
help me

Answers

Answer:

Invasion biology deals with invasive species. If an “invasive” species is defined as a species that spreads to the detriment of economic interests and public health, however, invasion biology could not be easily distinguished from pest management and public health sciences.

Explanation:

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