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Handling and Resolving Complaints
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This Question: 00:44
Select the best response to the question from the available choices.
Which of the following is an example of leaning into criticism by handing the customer's
words back to them?
A. "I'm sorry you feel that way, but our policy does not allow for full refunds."
B. "So, right after you had your oil changed here your car broke down?"
C. "Just because you don't like the color does not mean we are to blame."
D. "I'm sorry you missed your flight. The best I can do is get you on the next flight in the
morning."
Answers
The correct option is C
This method of lean criticism is misleadingly straightforward: Incline into what somebody else is saying and grasp that person’s criticism—with gusto—every time he or she talks.
In other words, when flares are coming at you, walk right into them and wrench the warm-up indeed higher. This strategy is misleadingly basic: Incline into what somebody else is saying and grasp that person’s criticism—with gusto—every time he or she talks.
Usually, when flares are coming at you, walk right into them and wrench the warm-up indeed higher.
Freely commenting on negative audits appears to clients that businesses are not perplexed to address their inadequacies. This ordinarily includes apologizing and making an open endeavor to correct the issue.
It appears that a 44percent of eBay clients who submitted a destitute survey was moved to alter their survey after getting an individual apology. Many would be shocked at how rapidly feedback can be diffusivity complaints are recognized and regarded.
So, option C illustrates a criticism by the customer which was not handled constructively.
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Related Questions
Given that the latin root nat means "born" or "birth," which word could best replace newborn? native natural natal nativity
Answers
Answer:
C. Natal
Explanation:
Natal also means born. So the answer would be C. Natal.
I hope it helps! Have a great day!
bren~
Answer:
Natal
Explanation:
The answer should be natal because the word natal is related to someones birth or it also means born.
I hope it helps!
Have a great day!
<3
Which of these inferences about Elizabeth is best supported by the text? a) She is furious that John was planning to confess to a crime he did not commit b) She is proud of johns decision not to confess. c) She believes that Rebecca Nurse, not John, should be the one to hang. d) She is planning a rebellion against the court, and wants John to remain alive to help her plan it.
Answers
Answer: b) She is proud of John's decision not to confess
Explanation:
In The Crucible, Elizabeth Proctor and husband John Proctor are to be executed if they do not confess to witchcraft. John Proctor who is a man of integrity, decides to confess to save his family but recants his confession when he learns that it will be publicly displayed on a church.
As he is led to the gallows, Reverend Hale pleads with Elizabeth to convince her husband to confess but she refuses and says that her husband is at peace with his decision showing that she was proud of his decision not to confess.
Answer:
Answer: b) She is proud of John's decision not to confess
Explanation:
Can someone briefly summary the book 'the hitchhiker's guide to the galaxy". Thank you.
Answers
Basically towels is all you need to live
What are 4 characteristics of American realism?
Answers
Answer:
A focus on ordinary people and everyday life: American realist writers often depicted characters and events from everyday life, rather than focusing on the heroic or extraordinary.A realistic and objective portrayal of characters and events: American realist writers sought to present a realistic and objective view of the world, rather than being influenced by personal biases or idealized perspectives.
An emphasis on the social and economic conditions of the time: American realist writers often explored the social and economic conditions of the time, including issues such as industrialization, urbanization, and social inequality.
A rejection of romantic or sentimental elements: American realist writers tended to reject romantic or sentimental elements in their writing, instead focusing on a more straightforward and unadorned style.
Answer:
Transparent Language
Omniscient Narrator
Verisimilitude
The Novel
Explanation:
Montresor gets Fortunato to judge the wine by appealing to Fortunato's *
O guilt about his insults to Montresor
O greed about owning expensive wines
O pride about his wine-tasting abilities
Other:
Answers
Answer:
The answer is c
I GIVE 100 POINTS!!!
Please write the three main actions of the following characters from the Book Red Scarf Girl written by Ji Li Jiang in 1997: Chen Ying, Song Po-po, Grandma Cao,An Yi, Ji-yong Jiang, Ji-yun Jiang, Du Hai, Yin Lan-lan, Sun Lin-lin, Chang Hong, Bai Shan, Aunt Jiang Xi-wen, Mr. Ni, Uncle Fan, Uncle Zhu, Uncle Tian. THANK YOU SO MUCH
Answers
We can see here that the three main actions of the stated characters are:
1. Chen Ying:
Actively participates in the Red Guards, a student organization supporting Chairman Mao during the Cultural Revolution.Engages in the denouncement and public humiliation of individuals deemed "class enemies" or counter-revolutionaries.Encourages Ji Li Jiang to join the Red Guards and embrace the ideology of the Cultural Revolution.What is the action of the characters?Song Po-po:
Encourages Ji Li Jiang to prioritize her studies and work hard to succeed academically.Offers guidance and support to Ji Li Jiang when she faces challenges within the Red Guards.Helps Ji Li Jiang navigate the complexities of the political environment and provides comfort during difficult times.Grandma Cao:
Expresses her disapproval and concern regarding Ji Li Jiang's involvement with the Red Guards.Provides Ji Li Jiang with a sense of stability, love, and traditional values amidst the chaos of the Cultural Revolution.Demonstrates resilience and courage by protecting Ji Li Jiang from potential harm and shielding her from the negative effects of the revolution.Learn more about character on https://brainly.com/question/898716
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active duty commanders must review all temporary profiles within how many days
Answers
Active duty commanders must review all temporary profiles within 30 days.
It is essential that commanders are aware of any medical limitations that may impact a soldier's ability to perform their duties effectively. Temporary profiles are typically issued when a soldier has a medical condition that is expected to be resolved within a specified period. These profiles can range from a few days to several weeks or even months. Active duty commanders must ensure that soldiers are not placed in situations where they may be at risk due to their medical condition. It is also important for commanders to ensure that the appropriate personnel are aware of any medical limitations, such as unit leaders, trainers, and medical staff. Failure to review temporary profiles in a timely manner can result in negative impacts on the mission, the soldier, and the unit's readiness. Therefore, it is crucial that active duty commanders prioritize the review of all temporary profiles within 30 days to ensure the safety and effectiveness of their soldiers.
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help plsssssssssssssssss
Answers
Read the excerpt from “The Snow-Queen.”
“Now I must fly to warmer countries,” said the Snow-queen. “I must go and powder my black kettles!” (This was what she called Mount Etna and Mount Vesuvius.) “It does the lemons and grapes good.”
And off she flew, and Kay sat alone in the great hall trying to do his puzzle.
He sat so still that you would have thought he was frozen.
Then it happened that little Gerda stepped into the hall. The biting cold winds became quiet as if they had fallen asleep when she appeared in the great, empty, freezing hall.
She caught sight of Kay; she recognised him, and ran and put her arms round his neck, crying, “Kay! dear little Kay! I have found you at last!”
But he sat quite still and cold. Then Gerda wept hot tears which fell on his neck and thawed his heart and swept away the bit of the looking-glass. He looked at her and then he burst into tears. He cried so much that the glass splinter swam out of his eye; then he knew her, and cried out, “Gerda! dear little Gerda! Where have you been so long? and where have I been?”
How does the protagonist move the plot forward in this excerpt?
Kay moves the plot forward by working on his puzzle.
Gerda moves the plot forward by entering the frozen hall.
Gerda moves the plot forward by freeing Kay with her tears.
The Snow-queen moves the plot forward by leaving Kay alone.
Answers
Answer:
c
Explanation:
The six sections of a plot are exposition, point of view, rising action, conflict, climax, and falling action. Group of answer choices True False
Answers
Answer:
true
Explanation:
Suppose a species of frog lives close to a loud waterfall. It often
waves a bright blue foot in the air. What might the frog be doing?
Answers
The frog may be using its bright blue foot as a visual signal to communicate with other frogs. Since the frog lives near a loud waterfall, it is possible that sound communication may not be effective. Therefore, the frog may use visual signals, such as its bright blue foot, to communicate with other frogs in the area. This could be a way to attract mates or signal to other frogs about the location of resources, such as food or shelter. Alternatively, the frog may be using its bright blue foot as a way to warn potential predators of its toxic nature, as bright colors can often be associated with warning signals in the animal kingdom.
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In stealing freedom how does Ann and her family feel at the beginning of Ch. 9 about her brothers being gone?
Answers
Answer:
sad
Explanation:
Explain how genres and media are both similar and different?
Answers
Answer:
Explanation:
Genres and media are similar in that they are both ways of categorizing creative works. Genres refer to categories of artistic expression that share common themes, styles, or forms, such as horror, romance, or comedy. On the other hand, media refers to the various forms of communication used to convey creative works, such as literature, film, television, or music.
The main difference between genres and media is that genres are based on the content of the creative work, while media are based on the form of the creative work. For example, a horror film and a horror novel would be categorized under the same genre, but under different media. Similarly, a romantic comedy film and a romantic comedy television show would be categorized under the same genre, but under different media.
Both genres and media are useful tools for understanding creative works and for identifying similarities and differences between them. By categorizing creative works into genres and media, we can better understand what makes them unique and what they have in common with other works.
Describe the use of omens in Books 13-18 of The Odyssey . What is the significance of the omens in this part of the story?
Answers
The significance of the omens in the given part of the story is as described below.
What is the description of the word in the book?The first omen we encounter is in book 2, between likes 145 and 178. The gathered men look on with astonishment, and Halistherses steps forwards to interpret the omen, explaining that Odysseus will soon return and disaster will fall on the suitors.
Book 15 contains an eagle-omen too (around line 160), where an eagle flies past Telemachos as he prepares to leave Sparta. This bird is carrying a goose in its talons; Helen interprets that Odysseus will swoop down on those who have become so comfortable and well-fed living in his house, just as the goose had been in the palace yard.
In book 15, again, at line 526ish a bird flies past Telemachos on his right - this time, rather than an eagle, this is a hawk, one of the signifying birds of Apollo. This carries a dove, and is tearing and scattering its feathers around the ship. This one is not interpreted quite as clearly as the previous two, but Theoklymenos states that it signifies that Telemachos’ family shall hold sovereign power on Ithaka forever.
At book 20 line 241 we see another eagle holding a dove - this one flies in on the left side of the suitor Amphinomos, and he quickly interprets that their plan to kill Telemachos is not going to be successful.
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Read these sentences from the text.
“These new effects rippled through the food web. As zooplankton rebounded, so did native mussels and clams. Scientists anticipate some fish species will rebound too as their food supply increases.”
What does the author mean by the phrase “rippled through the food web”?
A. did not impact other parts of the food web
B. had effects on other parts of the food web
C. caused harm to other species in the food web
D. completely changed the relationships in the food web
Answers
. Determining the demographic and socioeconomic characteristics of customers is an important function of: a) Regression analysis b) Customer analysis c) Trading-area analysis d) Data analysis
Answers
Determining the demographic and socioeconomic characteristics of customers is an important function of Customer analysis.
Customer analysis is the process of gathering and evaluating information about customers to make informed business decisions. It helps businesses understand their customers' needs, preferences, and behavior to develop effective marketing strategies.Customer analysis involves a wide range of activities, including collecting data on customer demographics, psychographics, and socioeconomic characteristics. This information is used to create customer profiles, which are used to segment the market and identify target markets.
By analyzing customer data, businesses can gain insight into customer behavior, purchase patterns, and satisfaction levels. This information is used to develop marketing campaigns that resonate with customers and drive sales.Customer analysis is a crucial function of business, as it helps companies gain a competitive advantage by understanding their customers' needs and preferences. By identifying customer segments, businesses can create customized marketing strategies that appeal to their target audience. Overall, customer analysis is a vital component of any successful business strategy.
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read the haiku. beneath the cold dirt bulbs slumber with the knowledge shoots emerge again which phrase from the haiku reveals the idea of renewal?
Answers
Option d: Emerge again. The phrase from the haiku reveals the idea of renewal. - Emerge again
The word "emerge" indicates that something previously buried in the ground comes to the surface.
This can also be used to describe specific lamina updates. It can be used to represent rebirth of love, rebellion, grief, fighting spirit, etc.
Few examples are- As a result, a new problem arose.
Protrudes upward from enveloping liquid or from enveloping liquid:
It appears in the field of view of divers emerging from the water.
You have to become a leader in order to rise up from an obscure, inferior position or situation.
Reverted by evolution.
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Complete question:
Read the haiku.
Beneath the cold dirt
Bulbs slumber with the knowledge
Shoots emerge again
Which phrase from the haiku reveals the idea of renewal?
cold dirt
bulbs slumber
the knowledge
emerge again
Which of the following sentences is an active voice ?
a.) jose writes a song.
b.) our cat was hit by a car.
c.) breakfast is cooked by my dad.
d.) the car was stolen by a masked guy.
Answers
An active voice is a sentence in which the subject performs the action. In contrast, a passive voice is one in which the action is performed upon the subject.
a.) The sentence Jose writes a song is in the active voice.
The sentence is in the active voice because the subject (Jose) is performing the action (writing).
b.) Our cat was hit by a car. -
This sentence is in the passive voice because the subject (cat) is receiving the action (hit).
c.) Breakfast is cooked by my dad. -
This sentence is in the passive voice because the subject (breakfast) is receiving the action (cooked).
d.) The car was stolen by a masked guy. -
This sentence is in the passive voice because the subject (car) is receiving the action (stolen).
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Read this student's rough draft. Which concluding sentence best reflects the writer's voice? The contest will take place in the Liberty Middle School gym, and the maximum capacity is 250 spectators. 35 I know it doesn't sound like much, but am psyched about the school fundraiser this spring. We are sponsoring a slam-dunk contest (on an eight-foot rim) for local middle schoolers. We're charging an entry fee for participants that will cover our costs, and we'll charge admission at the door! Three dollars per personka-ching! Six of my neighbors have already said they are coming. I mean, who wouldn't come? Participants will wear their school jerseys, and all their friends will come to cheer! O The contest promises to enrich our community as a variety of schools unite to support our fundraising effort. 0 It will be sweet, because the band is providing music in the stands, and the dance squad is performing. O Students' enthusiasm for this endeavor has blossomed, and it will reach full flower as the contest approaches.
Answers
The answer is C: It will be sweet, because the band is providing music in the stands, and the dance squad is performing.
Answer: C. It will be sweet, because the band is providing music in the stands, and the dance squad is performing.
Explanation: On Edge!!!!!!!!!!!!!!!
Which statement best describes a difference between
the two objects?
O Both the coins and the banner were a surprising way
to spread the message of inequality, and both were
used in America and Great Britain.
O The banner and coins were both peaceful attempts at
communicating an important political message to
concerned citizens.
O The coin came into contact with a large number of
people over time, while the banner was seen by
people at the location where it was used.
O The coin was used to boldly communicate a
message of inequality with British citizens, while the
banner was used as a more subtle means of protest.
Answers
Answer:
The correct answer is C. "The coin came into contact with a large number of people over time, while the banner was seen by people at the location where it was used."
Explanation:
Those coins were common for people to have, and there were too many of them for the banks to claim and recall. The banners, however, were only seen in the one location that they were placed. Therefore, the correct answer is C.
Who are the smartest animals in Animal Farm Chapter 2?
Answers
The smartest animals in Animal Farm are Pigs, the most intelligent creatures, are given the task of organizing and instructing, notably two pigs by the names of Napoleon and Snowball.
What makes Napoleon so renowned?Napoleon was an important figure there in French Revolution (1789–1799), the country's first consul (1799–1804), and its first emperor (1804–14/15). Today, Napoleon is regarded as one of history's greatest military leaders.
What was Napoleon's main issue?The split of French citizenry, conflicts with foreign adversaries, and issues with economic growth were the most significant issues that contributed to Napoleon's ascension, among many others. The Gupta Empire's emperor Samudragupta is referred to as Napoleon of India.
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Indirect commands are introduced by what two latin prepositions?
Answers
Indirect commands in Latin are introduced by the prepositions "ut" and "ne."
The conjunction "ut" is used to introduce indirect commands that are affirmative, while "ne" is used to introduce indirect commands that are negative.
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Which of the following bestdescribes a central theme of the text?A Loss and grief can have powerfuleffects on the mind.B The supernatural is proof that death isnot the end.O c Fear is only a state of mind, andcannot significantly harm anyone.OD Evil deeds will always come back tohaunt us.
Answers
The following best describes a central theme of the text :- Loss and grief can have powerful effects on the mind.
In current literary research, a theme is a primary topic, difficulty, or message within a narrative. issues may be divided into classes: a work's thematic idea is what readers "think the work is set" and its thematic statement being "what the paintings says approximately the situation".
The primary idea is what the tale's all about, and the precis is the activities of the tale. it's the plot, it's what happened. but the subject is a lesson or a message that you can take out of the story and practice for your own life. subject matters are established.
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how did Oedipus cause suffering to his family and the kingdom in Oedipus the King,
by Sophocles
Answers
In the play "Oedipus the King" by Sophocles, Oedipus causes suffering to his family and the kingdom by his actions and his ignorance of the truth.
Oedipus was the son of King Laius and Queen Jocasta of Thebes. When Oedipus was a baby, a prophecy was made that he would one day kill his father and marry his mother. In an attempt to avoid this fate, Laius abandoned Oedipus on a mountainside, but Oedipus was rescued and raised by another family. When Oedipus became an adult, he learned of the prophecy and left his adoptive family to avoid fulfilling it.
However, as he traveled, Oedipus encountered Laius on the road and, not knowing who he was, killed him in a fit of anger. Oedipus then came to Thebes, where he solved the riddle of the Sphinx and was made the city's king. He married Jocasta, not knowing that she was his mother.
As Oedipus's reign progressed, a plague struck Thebes and the city was in crisis. Oedipus, determined to find out the cause of the plague, sent his brother-in-law, Creon, to consult the Oracle at Delphi. When Creon returned with the news that the plague was a result of Laius's murder and that the killer was still at large in Thebes, Oedipus vowed to find and punish the murderer.
As Oedipus's investigation continued, he eventually learned the truth about his past and that he had unknowingly fulfilled the prophecy. When he realized that he had killed his father and married his mother, Oedipus was devastated and blinded himself in grief and guilt. His actions had caused suffering to his family, as his wife/mother Jocasta hanged herself upon learning the truth, and to the kingdom of Thebes, as the plague continued to ravage the city.
write an argumentative essay about why online school is better than in person
Answers
With online school, parents have many options for being involved in their children’s education. As Learning Coaches, parents (or other trusted adults) may choose to support learning by structuring the online school student’s daily routine or reviewing lessons and grades as often as they wish. They can consult with online school teachers in regular meetings and, when needed, play an active role by helping to monitor attendance, progress, and comprehension. While every family does online learning a bit differently, online educators agree that it’s a good idea to assist with organization and time management, encourage students, and praise them for their hard work.
rearrange the word's pork neither Muslim eat do don't Jews and
Answers
Jews don't eat pork and neither do Muslim.
This us the arrangement.
Answer:
And they arr vegetarian
The last sentence of "The Moral Logic of Survivor Guilt" states:
“And so, what duties to others need to make room for, even in a soldier’s life of service and sacrifice, are duties to self, of self-forgiveness and self-empathy. These are a part of full moral repair.”
Use the Timed Writing Tips for an argumentative essay (see Conventions section above) to guide you in the following writing task:
Write a 3-paragraph essay of at least 300 words that states your opinion on the quote.
Do you agree? Why or why not?
Make sure and cite from the text to support your ideas.
Be sure to briefly address a possible counterclaim, choosing where to work this in carefully.
When you're ready, click on the 1.8 link above to attach your document.
Answers
Answer:
In the essay piece "Survivor's Guilt: The Moral Logic of Survivor Guilt," published by author Nancy Sherman, she investigates the sentiments of guilt that servicemembers and women face after being exposed to traumatic events. They must survive an incidence in which they are deemed to be responsible for the death or injury of another person or group of people in order to be eligible for parole. Furthermore, they are haunted by feelings of guilt because of their incapacity to save them from themselves.
"Survivor guilt" is a negative emotion that emerges when a person has survived a difficult situation of any type, such as a natural disaster. In the aftermath of a sad occurrence, survivors may have overwhelming emotions of guilt that are difficult to manage. Soldiers' moral recovery is dependent on their capacity to forgive themselves and not be concerned with their own suffering, as described above.
According to the article "The Moral Logic of Survivor Guilt," survivors may experience guilt even though they have done nothing wrong. This is since it happens much too often, and people who have done wrong should feel bad about themselves. When dealing with survivor guilt after a natural disaster or terrorist attack, there is a way to produce a solution that both people can agree on.
As evidence, below are a few notable points. Some examples include the following, all of which should be considered:
The fact that one has survived a natural disaster may make one feel guilty about his or her situation.
It is one way to share some of your bad luck: Sob uncontrollably in sorrow over your sins.
It is only through the mix of self-forgiveness and self-apathy that soldiers' morale may be restored.
Finding the perfect balance between a soldier's work and personal life might be difficult for him or her.
Explanation:
(305 words)
O% plagiarism in my answer. Please change words to make it your own work. :)
do i say:
a country’s weak economic condition
or
a country’s weak economical condition
???
Answers
What makes an article/claim valid
Answers
When an article or claim is supported by facts, evidence and logical reasoning, it is considered valid. Claims must be supported by credible sources and verifiable evidence in order to be taken seriously. Furthermore, it must be logically consistent, meaning that no argument should contradict each other. The claim must also be free from any logical fallacy or mistake.
Validity is important because it serves as the foundation for determining whether a claim or argument is true or accurate. No claim can be believed or relied upon unless it is supported by credible evidence.
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In The Seven Habits of Highly Effective People, what are Stephen Covey's main messages about perceptions and paradigm shifts? Describe his definition of ""habit."" Describe his definition of ""effectiven"
Answers
In "The 7 Habits of Highly Effective People," by Stephen Covey.
He conveys several important messages about perceptions and paradigm shifts. He highlights that our perceptions shape our understanding of the world and influence our behavior towards other.
He emphasize the importance of challenging our perceptions to achieve growth. He define habit as intersection of knowledge, skills and desires. And effectiveness as making a meaningful impact and leaving a lasting legacy.
Overall, key messages revolve around the importance of awareness, the need for a paradigm shift, the power of habit, and the quest for effectiveness in both short-term results and long-term growth.
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