In the service-profit chain, customer satisfaction leads to customer loyalty, and results in revenue growth and profitability
What is customer satisfaction profit chain?A theoretical framework known as the Satisfaction Profit Chain (SPC) connects attribute-level perceptions, overall customer satisfaction, consumer intentions/behaviors, and financial results.According to certain studies, higher levels of customer satisfaction are followed by higher levels of client loyalty, which results in higher profitability. According to other studies, happy clients can boost profits by recommending new clients through encouraging word-of-mouth spread.Customers and employees are valued highly in the service profit chain. Relationships between profitability, customer and staff satisfaction, and productivity were established via the service profit chain.To learn more about service profit chain. refer,
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Which actions can you take to bring back your computer from sleep mode?
(you can choose more than one answer)
Check the power supply.
Press any key on the keyboard.
Reboot the computer.
Move the mouse around.
Click any button on the mouse.
recommendations to maintain accuracy in an organization
Answer:
notecards
Explanation:
Keep notescards with small bulletpoints with specific points of strategy to memorize best, but that’s just me
Blank and blank is another word for networking
a 2% increase in customer retention has the same net effect on a business as decreasing costs by 10%
Customer retention can increase company revenue by 25-95% with a 5% increase. Customers who are returning buy more frequently and spend more money than new customers. They recognize the worth of a product or service and return time and time again.
What is the customer retention percentage?The percentage of existing clients who remain customers after a certain period is referred to as the customer retention rate. Your customer retention rate can help in understanding what keeps customers coming back to your company and can also indicate opportunities to improve customer service.
Acquiring new customers can cost up to five times as much as satisfying and retaining existing customers. A 2% increase in customer accumulation has the same effect as a 10% reduction in costs. Increasing customer retention by 5% boosts profits by 25 to 95%.
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a person sold a house for Tzs 475 and incurred a loss of 5%.at what price would it been sold so as to earn a profit of 8%
Answer:
Tzs 540
Explanation:
The selling of Tzs 475 results in a 5% loss.
It means Tzs 475 represents 95% of the cost price.
The cost price is equal to 100%.
If 95% = Tzs 475, 100 % = ?
=Tzs475/95 x 100
=Tzs 5 x 100
The cost price =Tzs500
To make 8% profits, the selling price will have to be
=Tzs 500 +( 8/100 x 500)
=Tzs 500 +( 0.08 x 500)
=Tzs =500 + 40
=Tzs 540
5 of 100
Harry is looking at buying a building that has a monthly income of
$3,600, a 5% vacancy rate, and annual expenses of $8,640. He is
expecting a 12% return on his investment. How much should he pay for
this building?
The amount that Harry should pay for the investment is the present value of the net income discounted at the rate of return of 12% is equal to $270,000.
What do you mean by investment?Investment refers to the dedication of an asset to acquire growth in value over a duration of time. In finance, the motive of making an investment is to generate a return from the invested asset.
As per the information,
The vacancy rate is given is 5%
The occupancy rate is 100 - 5= 95%
\(\rm\,The\,Net \,Income = Occupancy \, Rate \times Income - Expenses\\\\ \rm\,The\,Net \,Income = (95\% \times 3,600 \times 12) - 8,640\\\\ \rm\,The\,Net \,Income = \$32400\)
Now, if it is assumed that the income is earned forever, then the present value of the income will be
PV of net income = A/r
A- 32400 , r - 12%
\(\rm\,PV = \dfrac{32400}{0.12}\\\\\\PV = \$270000\)
Hence, The amount that Harry should pay for the investment is the present value of the net income discounted at the rate of return of 12% is equal to $270,000.
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Sales taxes, income taxes, and motor fuel taxes are examples of which class of nonexchange transactions
Answer:
Derived tax revenues.
Explanation:
Derived tax revenues lead from the assessment that are charged on the transactions i.e. exchanged like income tax, sales tax. It lead from the assessment that charged on non government entities except the assessment that imposed on the exchange transactions
So according to the given situation, the sales tax, income tax etc would be the examples of the derived tax revenues
need help with a business question
Answer:
D
Explanation:
I'm not positive, however it does add up to a realistic value.
Answer:
I think C
Explanation:
Differentiate foreign investment from the types of aid provided by the UNDP and world bank, citing specific examples of aid from both.
Foreign investment is in domestic companies and assets in another country and made by foreign investors like your participation (ownership stakes) in firm. The types of aid provided by the World Bank are funding, policy advice and technical assistance to developing country governments.
What are foreign investments and their types?A foreign investment is an investment by a foreign investor in a domestic company or property in another country. Large multinationals will look for new opportunities for economic growth by opening branches and expanding investments in other countries.
Types of Foreign Investment in India: Foreign funds can be invested in equity, real estate, ownership/management, or cooperation. Foreign Direct Investment (FDI) Foreign Portfolio Investment (FPI). Foreign Institutional Investment (FII)
What is an example of foreign investment?A major Australian mining company buys a small Angolan company in order to diversify. Both are examples of foreign direct investment, where the business decision to become involved in some way or to have an interest in a company is made by an investor based outside the border.
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The two most basic policies associated with employment stability are: *
1 poin
employment for life and guaranteed minimum wage.
full-time and part-time.
incentive plans and piece-rate plans.
follow demand exactly and hold employment constant.
job enrichment and job enlargement.
The two most basic policies associated with employment stability are follow demand exactly and hold employment constant. Option D is correct.
What is Employment Stability?Employment stability is the length of time an employee works at their current position without being let go. In order to encourage a sense of employment stability, companies must take action.
Five Strategies for Finding More Employment Stability:
Focus on what is effective. Learn to keep work and life separate.Join the journeys together.At the very least, fix the technical issues.Pay attention to the inner voice.However Companies may improve retention, attract top talent (word spreads when employees know that their employment is stable), and foster a productive workplace atmosphere by offering consistent, stable positions to workers.
Thus Option D is correct.
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Sales 101 teaches you to: Always just answer the question the customer has Never try to get more information about what the customer needs Always answer a question with another question Never look the customer in the eye
Answer:
I think it's A) Always just answer the question the customer has.
Explanation:
I know it's not D) "Never look the customer in the eye."
I don't think it's C) "Always answer a question with another question" that just seems like it would be confusing for the customer.
And I don't think it's B) "Never try to get more information about what the customer needs" because part of you're job as a salesman is find out what the customer needs.
So that leaves answer choice A
A buyer uses a perpetual inventory system, and it purchases merchandise on terms of FOB shipping point. On December 20, the shipping company sends an invoice for $125 to the party responsible for the freight charges, and cash payment is made immediately. Complete the buyer's necessary journal entry by selecting the account names from the drop-down menus and entering the dollar amounts in the debit or credit column. View transaction list Journal entry worksheet A buyer uses a perpetual inventory system, and it purchases merchandise on terms of FOB shipping point. On December 20, the shipping company sends an invoice for $125 to the party responsible for the freight charges, and cash payment is made immediately. Note: Enter debits before credits General Journal Debit Credit Doc. 20 Dato Recordato
Debit Merchandise Inventory by $125 and Credit Cash by $125 for the freight paid, given the buyer perpetual inventory system, and it purchases merchandise on terms of FOB shipping point.
It is given that the shipping company invoice for the party responsible for the freight charges was $125 and that the cash payment was made right away without any delay.
Consequently, the buyer's required journal entry will be:
Journal entries
S.no. Accounts title and explanations Debit $ Credit $
a. Merchandise inventory $125
cash $125
(for freight paid)
The items that retailers and resellers have bought with the intention of selling to customers make up merchandise inventory.
The balance sheet of the business classifies the company's inventory of goods as a current asset. It serves as the primary asset for some retailers. Effective inventory management is essential for controlling costs, revenue, and client satisfaction.
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suppose the absolute values of the intercept and slope of the demand function are approximated to be 10 and 3 respectively. if the absolute values of the intercept and slope of the supply function are assessed to be 6 and 5 respectively. calculate equilibrium price and quantity .
The equilibrium price is $0.5 while the equilibrium quantity is 8.5
From the Demand data that we have in this question,
Slope = 3
Intercept = 10
The demand equation
D = -3p + 10
D = 10 - 3p
The supply data
Slope = 5
Intercept = 6
Supply equation
S = 6 + 5p
D = S
This is because at equilibrium, supply = demand
Therefore,
10-3P = 6+5P
collect like terms
10-6 = 3p+5p
4 = 8p
Divide through by 8
\(p =\frac{4}{8} \\\\= \frac{1}{2}\)
Equilibrium price = $0.5
The equilibrium quantity
D = 10 - 3*0.5
= 10-1.5
= 8.5
Therefore from the calculation, the equilibrium price is $0.5 and the equilibrium quantity is 8.5
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What is the function of the evaporator?
Answer:
The evaporation of water is a physical process by which water changes from a liquid state to a gaseous state or water vapor. This process takes place on the surface of the water from a certain temperature and until the space is saturated with steam.
The Bay Street Bakery (BSB) has a respected following. When it moved the business to a famous resort area, it took a big risk; however, the owners were confident that its unique European style cookies and pastries would win customer raves. And they were right! Fortunately, one of the members of the family business was convinced that BSB needed to stay in touch with its loyal customers. When customers visited the bakery, the business collected names and addresses in order to send messages about promotions and coupons to valued customers. Marketing professionals refer to this strategy as:
Answer: c. customer relationship management.
Explanation:
Customers are the most important part of the business because they are the ones that patronize it. This is why some businesses try their best to establish a relationship with customers such that the customers keep coming back as well as recommending their business to potential customers as well.
Strategies that are related to ensuring the above fall under Customer Relationship Management. One such strategy is described in the scenario above and that is the maintenance of customer contact details in order to send them messages related to promotions and coupons so that they may keep patronizing the company.
Suppose a major hurricane hits the eastern coast of Florida and only destroys significant amounts of physical capital. All else the same, real gross domestic product (GDP) will ________ in the short run, and real GDP will ________ in the long run. Group of answer choices decline; be permanently lower decline; end up higher than the original level decline; return to the steady state level increase; decrease be unchanged; decline
Answer: decline; return to the steady state level
Explanation:
Physical capital can help in the production of goods and services. If a significant amount was to be destroyed, this would mean less production of goods. This will therefore lead to a decline in the GDP in the Short run.
In the long run however, the real GDP will return to a steady state where the GDP will become the potential GDP as a result of the physical capital has either been replaced or rebuilt in the future thereby leading to the production level which will increase.
Courses that are at the college level and require an exam to evaluate student achievement level are called
Advanced Placement® courses
career and technical education courses
dual enrollment courses
International Baccalaureate® courses
Courses that are at the college level and require an exam to evaluate student achievement level are called Advanced Placement courses
What is an Advanced Placement course?Advanced Placement courses are also known as AP courses that give students the chance to undertake a college assessment.
In summary, AP exams are used to ascertain the level of preparedness of students for college.
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Answer: A
Explanation:
The College Board Advanced Placement® (AP) Program offers more than 30 college-level courses, each with an exam to evaluate the level of student achievement in that subject. Students who earn a score of 3 or higher on an AP Exam might earn college credit.
A company has a beta of 2.91. If the market return is expected to be 16% and the risk-free rate is 8%, what is
the company's risk premium?
The additional return investors receive over the risk-free rate in exchange for investing in risky assets is known as the risk premium. The company's risk premium will be 24.90%.
What Are the Components of a Risk Premium?The extra return over the risk-free rate that investors need in order to make up for the increased apprehension associated with hazardous assets is known as the risk premium. Business risk, financial risk, liquidity risk, exchange-rate risk, and country-specific risk are the five key hazards that make up the risk premium.
All five of these risk variables have the potential to lower returns, thus investors must be fairly paid for taking them on. Business risk, financial risk, liquidity risk, exchange-rate risk, and country-specific risk are the five key hazards that make up the risk premium.
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The Power of Color! 1 am going to show you some colors. For each one, write down the FIRST company or product that comes in to your head when you see the color. What's the FIRST BRAND you think of when you see these colors? RED- BLUE- BLACK- YELLOW- ORANGE- a GREEN-
To understand the power of color in relation to brands, we can associate each color given with a brand that uses that color:
Red: Coca-Cola.Blue: Linked In.Black: Nike.Yellow: McDonalds.Orange: Nickelodeon.Green: Seven Up.Power of color
The power of color in relation brands means that colors have the power to represent emotions in the people who consume brands. Colors can even change your mood or make you feel something specific.
For example, red is often related to stimulation, which can be related to hunger and that is why a brand like Coca-Cola could have selected the red color to identify their brand.
The same thing happens with every color, blue is identified with reliability because it resembles the sky, black with luxury, yellow with positivity because it resembles the sun, orange is related to warmth and green with nature (in the case of Seven Up, it can mean that it is the 'most natural' one of the sodas because it has lemon).
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Question #6
Multiple Choice
Based on the following passage, where would you be most likely to find Fourcault glass?
O multiplex cinema
O fast-food restaurant
O shopping mall
O historic bungalow
The place that one would most likely find Foucault glass is D. historic bungalow.
What is Foucault glass ?Fourcault glass, an enduring and tough type of float glass, was initially created by Émile Fourcault, a knowledgeable Belgian engineer at the beginning of the 1900s. Owing to its sturdy nature and longevity, this kind of material made it incredibly famous for various heritage structures such as bungalows.
These days due to modern float glass manufacturing processes and technology advancements, the use of Fourcault glass has dwindled considerably though you still can locate them in several historic establishments with their original windows that have managed to survive till now.
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Passage is:
Fourcault glass is made by floating a layer of molten glass on a bed of molten tin. The resulting glass is exceptionally flat and smooth, which makes it perfect for creating windows. Fourcault glass is also known for its ability to block out harmful UV rays, making it an ideal choice for buildings that require natural lighting while still protecting occupants from the sun's harmful effects.
Many historic bungalows that have retained their original windows can still be found today, often with Fourcault glass intact. These buildings serve as a testament to the durability and strength of Fourcault glass and its ability to withstand the test of time.
Each individual has a dominant communication social style, based on analysis of which two dimensions
The D personality style is described as being direct and decisive, or even dictatorial. They prefer managerial and leadership positions and prefer to take the initiative than follow.
What is a dominant person like?Goal-oriented, forceful, and competitive personality types are dominant. Results matter more to them than close friendships. If you follow through on your commitments, even if they don't send you a holiday card, your company relationship will remain positive. The bottom line is extremely important to dominators.
Instead of avoiding others, dominant-style communicators frequently disclose their opinions, the best way to complete a task, and what other people are doing incorrectly—even when their counsel may not be welcomed.
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On January 1, $68,000 cash is borrowed from a bank in return for a 6% installment note with 24 monthly payments of $3,014 eac
(Round your answers to the nearest whole dollars.)
1. Prepare the journal entry to record the issuance of the note.
2. Prepare the
journal entry to record the first monthly interest payment.
View transaction list
Journal entry worksheet
Answer:
bro is this even a question
Explanation:
I don't know if I'm slow or if their is no question
Interest expense debit $340 note payable account debit $2, 674 cash account credit $3,014 is the entry for the first-month entry to payment.
What is the difference between account payable and note payable?Accounts payable are short-term liabilities incurred for purchases made with suppliers and merchants on credit. Long-term liability accounts known as notes payable are incurred as a result of funding provided by banks and other lending institutions.
Cash 68,000
Notes Payable 68,000
(Issuance of installment note)
For the first monthly payment, $68,000 is the initial amount borrowed and the interest rate is 6% per annum or 0.5% per month. Therefore, the interest portion of the payment is: Interest Expense = Outstanding Balance x Interest Rate
= $68,000 x 0.005
= $340
The remaining amount of the payment is applied towards reducing the outstanding balance: Payment = Installment Amount - Interest Expense
= $3,014 - $340
= $2,674
The journal entry to record the first monthly interest payment is:
Interest Expense 340
Notes Payable - Current Portion 2,674
Cash 3,014
(Record first monthly payment)
Thus, The "Notes Payable - Current Portion" account represents the portion of the note that is due to be paid within the current year (i.e. within the next 12 months).
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Use the Distributive Property to multiply 9 and 37 in your head.
Represent 9 × 37 by writing 37 in expanded form.
9 × (30 + 7)
9 × 3 × 7
9 × (30 × 7)
9 + (30 + 7)
By applying the distributive property of multiplication, 9 × 37 is represented by: A. 9 × (30 + 7)
What is the distribution property of multiplication?The distributive property of multiplication states that when the sum of two or more addends are multiplied by a particular numerical value, the same output would be produced as when each addend is multiplied respectively by the same numerical value, and the products are added together.
Mathematically, the distributive property of multiplication is given by this expression:
a(b + c) = ab + ac.
By applying the distributive property of multiplication to 9 and 37, we have:
9 × (30 + 7) = 9(30) + 9(7)
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Cameron is part of a team of graphic designers. Though she shares the same title and performs the same tasks as the rest of her team, her co-workers often seek her advice and respect her opinion. Group members such as Cameron are called
Based on the fact that Cameron performs the same tasks as the rest of her team and yet her co-workers often seek her advice and respect her opinion, Cameron can be described as a negotiator.
Who are negotiator employees?These are employees in an organization who perform the role of an unofficial leader amongst their team.
As a result, their opinions are respected and people come to ask for advice from them even though they are at the same level with those seeking advice.
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Board Company has a foreign subsidiary that began operations at the start of 2017 with assets of 155,000 kites (the local currency unit) and liabilities of 100,000. During this initial year of operation, the subsidiary reported a profit of 49,000 kites. It distributed two dividends, each for 7,300 kites with one dividend declared on March 1 and the other on October 1. Applicable exchange rates for 1 kite follow:
January 1, 2017 (start of business) $0.80
March 1,2017 0.78
Weighted average rate for 2017 0.77
October 1,2017 0.76
December 31, 2017 0.75
Required:
a. Assume that the kite is this subsidiary's functional currency. What transfation adjustment would Board report for the year 2017?
b. Assume that on October 1,2017, Board entered into a forward exchange contract to hedge the net investment in this subsidiary. On that date, Board agreed to sell 200,000 kites in three months at a forward exchange rate of $0.76/1 kite. Prepare the journal entries required by this forward contract.
c. Compute the net translation adjustment for Board to report in Accumulated Other Comprehensive Income for the year 2017 under this second set of circumstances.
Answer:
a. The Board would report translation adjustment of -$3,138.
b. See the journal entries and explanation below.
c. Net translation adjustment is -$1,138.
Explanation:
a. Assume that the kite is this subsidiary's functional currency. What translation adjustment would Board report for the year 2017?
Note: See the attached file for the calculation of translation adjustment.
The board would report a negative (debit) translation adjustment of $3,138. That is,
Translation adjustment = -$3,138
b. Assume that on October 1,2017, Board entered into a forward exchange contract to hedge the net investment in this subsidiary. On that date, Board agreed to sell 200,000 kites in three months at a forward exchange rate of $0.76/1 kite. Prepare the journal entries required by this forward contract.
Board Company
Journal Entries
Date Account titles and Explanation Debit ($) Credit ($)
01 Oct 17 (No entry)
12 Dec 17 Forward contract 2,000
Translation adjustment (positive) (w.1) 2,000
(To record forward contract change in the value to adjust translation adjustment.)
12 Dec 17 Foreign currency (kites) (w.2) 152,000
Cash 152,000
(To record 200,000 kites purchased at the spot rate of $0.76)
12 Dec 17 Cash 154,000
Foreign Currency (kites) 152,000
Forward contract 2,000
(To record 200,000 kites delivered, $154,000 received, and close the forward contract account.)
Workings:
w.1: Translation adjustment = Number of kites agreed to sell in three months * (Agreed exchange rate on October 1, 2017 per kite - Exchange rate on December 1, 2017) = 200,000 * (0.76 - 0.75) = $2,000
w.2: Foreign Currency (kites) = Number of kites agreed to sell in three months * Agreed exchange rate on October 1, 2017 per kite = 200,000 * 0.76 = $152,000
c. Compute the net translation adjustment for Board to report in Accumulated Other Comprehensive Income for the year 2017 under this second set of circumstances.
This can be calculated as follows:
Net translation adjustment = Negative translation adjustment in part a + Positive translation adjustment in part b (i.e. w.1) = -$3,138 + 2,000 = -$1,138
Therefore, net translation adjustment is -$1,138.
what type of marketing concept did Vaseline use
Answer:
Segmentation, targeting, positioning in the Marketing strategy of Vaseline – Vaseline Petroleum Jelly targets the families particularly the ones that have children. Demographics for the brand include 18-60 years old Female preferably with children, Single females who are career driven and are always on the go.
Why do many businesses incorporate in Delaware?
Federally-chartered banks must belong to the Federal Reserve System.
It is the smallest state in the Union.
The laws are favorable toward businesses.
The government does not require state-chartered banks to belong to the Federal Reserve System.
Many businesses incorporate in Delaware because:
C. The laws are favorable toward businesses.D. The government does not require state-chartered banks to belong to the Federal Reserve System.Why do Companies Incorporate in Delaware?In 2020, the state saw an additional 250,000 new businesses register in the state which pushes the total number of businesses to over 1.6 million. The state become recognized as a corporate paradise and is “home” to such famous firms as Ama-zon, Go-ogle, Tesla, Walmart, American Express, Di-sney etc.
Despite being the second smallest state, it also seem odd that Delaware became the business mecca it is today. Its has been incentivizing businesses to stay with lenient tax policies, reduced restrictions and simplified corporate laws. In conclusion, the key benefits to incorporating in Delaware are tax benefits, privacy, expediency, simplified structure and the corporation court.
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Hello thank you so much for your help so kinda a long question here (multiple parts).
2. The Third National Bank has reserves of $20,000 and checkable deposits of $100,000. The reserve ratio is 20 percent. Households deposit $5000 in currency into the bank and that currency is added to reserves.
Recall, to calculate checkable deposits you have to add the original checkable deposits to the new deposit. To calculate required reserves for the deposits, you have to multiply the required reserve ratio (decimal from) by checkable deposits. To calculate excess reserves, you will subtract required reserves from actual reserves.
2.1. What level of excess reserves does the bank now have?
2.2. Complete the table below for the Third National Bank. You have to distinguish between a bank's assets and bank's liabilities.
The figures in the table below are for the Third National Bank. All figures are in thousands of dollars. (Table/chart/graph) normally goes here)
2.3. What is the total assets of this bank? Explain the basics of this bank’s balance sheet.
2.4.If the required reserve ratio for the Third National Bank is 10 percent, what is the monetary multiplier?
(helpful stuff)Recall, to calculate you have to use the formula: Monetary Multiplier = 1÷Required Reserve Ratio. The money multiplier is a key measure in banking that helps to predict the money supply that will be available to drive economic growth. As you can see from the formula, if the reserve requirement is 20%, the money multiplier will be 1 divided by 0.2, which is 5. We can then use the money multiplier multiplied by the excess reserves to determine the maximum checkable-deposit creation that will be provided by the new money entering the system.
2.5. If the monetary multiplier is 4, what is the required reserve ratio? Describe how and identify by what amount the Third National Bank can create money in the economy.
(helpful stuff)Recall that, generally, bank creates money in a typical economy by making loans. The Fed sets the reserve requirement (the required reserve ratio) that directly affects the amount of money creation.
Answer:
it is too long don't understand sorry
Careers cannot be built from any number of jobs, only a select few. True or false
Answer:
False
Explanation:
I took a quiz and looked at results.
employees benfit and service
Explanation:
Medicare and social security contributions. ...
Worker's compensation insurance. ...
Minimum wage and overtime pay. ...
Health insurance. ...
Medical and family leave. ...
Disability insurance. ...
Wellness programs. ...
Commuter benefits.