a drawback of service blueprints is that they cannot give managers the opportunity to identify potential fail points in the process where there is a significant risk of things going wrong and diminishing service quality. true false

Answers

Answer 1

The statement "service blueprints can give managers the opportunity to identify potential fail points in the process where there is a significant risk of things going wrong and diminishing service quality" is False, as it is a valuable tool for managers to identify potential fail points and risks in the service process.

Service blueprints are visual representations of the different components of a service, including customer interactions, front-stage and backstage employee actions, and support processes. By mapping out these components, managers can better understand the relationships and dependencies between each element, which enables them to identify potential fail points or areas of risk.

When analyzing a service blueprint, managers can look for gaps, bottlenecks, or inconsistencies in the process flow. They can also assess the alignment between customer expectations and the actual service delivery. By identifying these potential fail points, managers can proactively address them to prevent issues that could negatively impact service quality.

Additionally, service blueprints can be used as a tool for continuous improvement. As managers identify potential fail points and implement changes to address them, the blueprint can be updated to reflect the new process. This iterative approach can help organizations to consistently deliver high-quality services and continuously adapt to changing customer needs and expectations.

In summary, service blueprints are a valuable tool for managers to identify potential fail points and risks in the service process, ultimately helping them to maintain and improve service quality.

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Related Questions

Along an aggregate supply curve, if the level of output is less than the natural level of output, then the price level is: a. greater than the expected price level. b. less than the expected price level. c. equal to the natural price level. d. stuck at the existing price level.

Answers

Along an aggregate supply curve, if the level of output is less than the natural level of output, then the price level is: Less than the expected price level.

What is Natural Level of Output?

The term natural level of output is a macroeconomic concept that occurs in an economy when there is a full and efficient utilization of all available resources. It is also known as the full employment level.

What is Aggregate Supply Curve ?

The aggregate supply curve is an economic graph that indicates how many goods and services an economy’s firms are willing and able to produce in a given period.

The  Aggregate Supply Curve  is the sum of all the supply curves for individual goods and services. Therefore, as the individual  Aggregate Supply Curve, it represents a direct relationship between the price and the quantity supplied.

In the long-term, the  Aggregate Supply Curve is perfectly vertical because it represents an economy’s potential output with full employment of an economy’s resources. In the short-term, the  Aggregate Supply Curve  is upward sloping because as the prices increase, and so do the costs. The  Aggregate Supply Curve is shifts when a change in supply, working capital, natural resources, or occurs.

Therefore, we can conclude The correct option is B. Less than the expected price level.

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what will happen to trade if business is flourishing?​

Answers

Answer:

if the business is florishing, as an example Medical sectors during pandemic they are going to grow till they are in a high demand

A firm issued $15 million in preferred stock at a price of $3.25 per share. The preferred shares carry a 13% dividend, or $0.43 annually. After paying fees and costs, the firm realizes $2.89 per share issued. What is the cost of capital for this issuance of preferred stock?

Answers

Answer:

14.8%

Explanation:

Cost of capital for preferred stock can be calculated by a simple formula

Formula: Cost of preferred capital = dividend/(Current price - floatation cost)

As you can see in the question data current price - floatation cost and dividend is already given as $2.89 and $0.43 respectively. We just need to put values in formula.

Cost of preferred capital = $0.43/$2.89 x 100

Cost of preferred capital = 14.8%

why is free car insurance an incentive for college graduates and first time buyers?

Answers

Answer:

Free car insurance is an incentive for college graduates and first time buyers sheerly because of the price. College graduates and the like usually do not have the wealth to spend too much on car insurance.

Explanation:

what is the difference between a need and want?​

Answers

Answer:

they are synonym words

What causes the cost of a good to increase? low demand and low supply high demand and high supply low demand and high supply high demand and low supply.

Answers

Answer:

The answer is D. High demand low supply

I got it right on egde

Explanation:

Answer: D

Explanation: I got it right

How did the captain feel about how they were hanging him?

Answers

In this situation, the captain feels a mixture of emotions as he faces his impending execution. He is experiencing fear, anger, and perhaps even a sense of betrayal, as he never thought he would meet his end this way.

The process of hanging seems unjust and cruel to him, leaving him feeling indignant and resentful towards those responsible for his fate.

The captain may also feel a deep sense of regret and sadness for any actions that led to his capture and sentencing. He reflects on his life and the choices he has made, acknowledging that some of them may have been morally wrong or ill-advised.

This introspection fills him with sorrow and remorse, as he contemplates the impact of his decisions on his loved ones and crew members.

Despite the overwhelming negative emotions, the captain may also feel a sense of pride and defiance. As a leader, he has faced numerous challenges and adversities throughout his life, and even in the face of death, he holds onto his dignity and strength of character.

This determination and resilience allow him to face the execution with courage and fortitude, even if he does not agree with the manner in which it is being carried out.

In summary, the captain feels a complex mix of emotions, including fear, anger, betrayal, regret, sadness, pride, and defiance as he faces his hanging. He disagrees with the method of his execution and resents those responsible, while also reflecting on the choices he has made throughout his life.

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what is data processing cycle
what is data processing cyclr​

Answers

Answer:

Data Processing Cycle is a series of steps carried out to extract useful information from raw data

Explanation:

Although each step must be taken in order, the order is cyclic. The output and storage stage can lead to the repeat of the data collection stage, resulting in another cycle of data processing

how did Suzy Batiz failures set her up for success?

Answers

Answer:

I'm not sure

Explanation:

Not enough explanation.

Not enough information

a company has never paid a dividend and has no plans to do so.
It announced a 1-for-25 stock split to be taken into effect in
August. PTN was trading at $0.23/share in August just prior to the
stock s

Answers

A company that has never paid a dividend and has no plans to do so has announced a 1-for-25 stock split to be taken into effect in August. The new price per share would be $0.23/25 = $0.0092/share.

PTN was trading at $0.23/share in August just prior to the stock split. A stock split is a corporate action that reduces the price of a single share of stock by increasing the number of shares outstanding. The value of the shareholder's total investment remains unchanged before and after the stock split. A 1-for-25 stock split implies that each shareholder receives one additional share for every 25 shares they own.

This means that the number of shares in circulation will increase, but the total value of the shares will remain the same. As a result, PTN's share price will be reduced after the stock split. In August, PTN was trading at $0.23/share prior to the stock split. After the stock split, the company's shares outstanding would increase by a factor of 25. As a result, the price per share would be reduced by a factor of 25.

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the competition in food retailing could best be characterized as which of the following?
a) lax
b) average
c) fierce

Answers

The competition in food retailing could best be characterized as fierce. Therefore, the correct option is C.

This is because there are numerous players in the food industry, ranging from large national chains to small independent stores, all vying for the same customers.  The food retail industry is highly competitive due to several factors, such as a large number of players in the market, low-profit margins, and consumer demands for low prices and high-quality products.

Additionally, consumers have become increasingly price-sensitive and demanding in terms of quality, selection, and convenience, which has only intensified the competition. In order to succeed in this market, retailers must constantly innovate and differentiate themselves from their competitors, making it a highly competitive and challenging industry. Food retailers must constantly adapt to changing market trends and consumer preferences, further intensifying the competition.

Hence, the correct answer is option C: Fierce.

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which of these is the interest rate that is actually observed in financial markets?

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The interest rate that is actually observed in financial markets is the market interest rate.

The market interest rate is the interest rate that banks and other financial institutions charge one another for lending and borrowing funds. It is determined by the forces of supply and demand in the financial markets and is typically influenced by the Federal Reserve's monetary policy.

It is also affected by economic conditions, such as inflation, unemployment, and GDP growth. The market interest rate is used to determine the cost of borrowing money, and is the rate of return investors can expect on investments.

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The production possibilities frontier, or curve, is a graphical representation of the.

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The production possibilities frontier, or curve, is a graphical representation of the limits that exist for the production of goods and services in an economy.

Basically, the PPF displays the maximum production possibilities of two goods or services that can be produced by an economy. In other words, it shows the trade-offs or opportunity costs between two items. Any point along the curve represents the maximum production of two goods and services that an economy can produce with its current resources and technology.

PPFs help demonstrate the economic concepts of scarcity, choice, and opportunity cost. The economy's capacity to produce the goods and services is limited, thus, it must make choices on how to allocate its scarce resources, which comes at an opportunity cost. Opportunity cost is the cost of one good in terms of the other.

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The adjusting entry to record the estimated amount of bad credit sales is a debit to bad debt expense and a credit to.

Answers

Answer: A debit to Answer: Bad Debt Expense and a credit to Allowance for Doubtful Accounts would generally be included in the adjusting entry to reflect the expected bad debts in the period credit sales occur.

The adjusting entry would typically include a charge for bad debt expenses as well as a credit to the allowance for doubtful accounts to represent the anticipated bad debts during the time when credit sales take place.

What is Sales?

A sale is an agreement between a buyer and a seller in which the seller exchanges money for the sale of tangible or intangible products, assets, or services. There are two or more parties involved in a sale. A sale, or a contract between two or more parties, such as the buyer and seller, can be thought of in larger terms.

The debit to Bad Debt Expense and the credit to Allowance for Doubtful Accounts would typically be included in the adjusting entry to reflect the expected bad debts at the time credit sales occur.

By debiting the accounts receivable account and crediting the bad debt expense account, respectively, For instance, if customer Lucy has a $125 invoice that is 91 days overdue, your bad debt expense journal entry would seem as follows: $125 is debited for bad debt expenses. The credit for Receivables is $125.

Therefore, The provision for dubious accounts, which, throughout the period of credit sales, represents the anticipated bad debts.

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Engines for race cars are intricate machines with up to 30,000 unique parts. fast draft, an engine manufacturer, contracts with vendors to provide most of these specialty parts while fast draft focuses on assembly. by using this structure, fast draft does not depend too heavily on any one supplier, and can adapt quickly as engine technology changes

Answers

This is an example of a Hollow Structure since Fast Draft hired different vendors for the speciality parts and chose to concentrate on assembly.

What is a hollow structure?A hollow structure is a style of organizational structure where a company outsources certain of its operations while concentrating on others.Even though they are crucial to the company's ability to produce goods and services, pieces that are frequently outsourced are those that are not regarded as key components.The business then concentrates on the essential operations.Fast Draft outsources the specialized components for the race cars before concentrating on putting them together.They are consequently outsourcing the specialised pieces that are not core components.They proceed to the main task, which is assembly. Diesel engines are considered some of the most dependable and long-lasting of all engines, and they are a marvel of engineering.Diesel engines' endurance, toughness, and dependability are mostly due to three factors:a diesel engine's general construction: gear-driven, better lubrication, and less wear. systems necessary for the engine to run.An internal combustion engine requires three main engine systems to function.These three are the fuel system, lubrication system, and ignition system.

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A down payment is usually what percentage of the asking price of a home? a. 5 percent b. 20 percent c. 50 percent d. 75 percent

Answers

The most common down payment for a home is 20 percent of the asking price. So the answer is b) 20 percent.

A down payment is the initial payment made by the buyer when purchasing an expensive item, typically a house or a car, and is usually expressed as a percentage of the total purchase price. The down payment amount can vary depending on the lender's requirements and the type of loan being used.

Generally, a down payment of 20% of the purchase price is considered standard for a home purchase, although some lenders may accept a lower down payment amount. A larger down payment can result in a lower interest rate, lower monthly payments, and less overall interest paid over the life of the loan.

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kamila is an unpaid worker in her family's restaurant. the bureau of labor statistics counts kamila as a.unemployed and in the labor force. b.a discouraged worker. c.employed and in the labor force. d.a marginally attached worker.

Answers

The bureau of labor statistics counts Kamila as employed and in the labor force. Thus option C is correct.

Who is a worker?

A worker is someone who does work. Typically, this relates to an individual who performs manual labor, such as producing items. 

No one who is neither engaged nor looking for work is considered to be in the labor market. The labor force is made up of both employed people and unemployed workers, and the jobless rate is calculated by dividing the percentage of jobless people by the total labor force.

If a person works for compensation or runs their own company for a minimum of an hour any day of every week, along with the twelfth of something like the month, people are regarded to be employed.

Therefore, option C is the correct option.

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Between 2015 and 2016, the country of South Dantoine experienced a growth rate of -0.3%. If nominal GDP had increased by 3.1% and the population growth was recorded as 0.7%, then calculate the annual inflation rate in South Dantoine.

Answers

Answer:

inflation rate = 3.41%

Explanation:

real growth rate = (real GDP 2016 / real GDP 2015) - 1 = -0.3%

if we use 2015 as our base year, its real GDP = 100

so 2016 real GDP = 99.7

real GDP is nominal GDP adjusted for inflation:

in this case, 2016 nominal GDP = 100 + nominal growth = 100 + 3.1 = 103.1

GDP deflator = 103.1 / 99.7 = 1.0341

inflation rate = deflator - 1 =  1.0341 - 1 = 0.0341 or 3.41%

Since we are calculating GDP, not GDP per capita, the increase in population is not relevant here.  

What is NGO and its characteristics?

Answers

The NGO is a non-governmental organization whose characteristic is to raise money and help others.

We can describe NGO as non-governmental organizations that work in order to benefit the local people. The characteristic of an NGO includes helping others, to have an effective cause through which mankind can be helped.

To fulfill its characteristics, an NGO raises money through various sources and utilizes this money to make the lives of those people easier who do not have enough money to take care of themselves. NGOs are also formed to help with medical treatments and to help all people who have some kind of disability.

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Bridgett received her bank statement with a previous balance of $181.36. Total deposits were $475.00. Total checks written were $165.25. The service charge was $7.00. How much money does Bridget have in her checking account?

Your answer:

-$121.39


$484.11


$491.11

Answers

Answer:

$484.11

Explanation:

Calculation to determine How much money does Bridget have in her checking account?

Previous balance of $181.36

Add Total deposits $475.00

Less Total checks written $165.25

Less service charge $7.00

Checking account balance $484.11

Therefore How much money does Bridget have in her checking account is $484.11

physicians clinic orders by phone seven boxes of single-use latex gloves from quality medical supplies, inc. after three boxes are delivered and accepted, physicians clinic repudiates the contract. quality medical can enforce the contract to

Answers

Physicians Clinic renounces the agreement after three boxes have been delivered and accepted. As long as there are three boxes that have been accepted, Quality Medical can enforce the contract.

Which of the following lists the necessary components of an enforceable contract?

An agreement that specifies the legal rights and obligations of two or more parties is known as a contract. A valid contract must include all five requirements: offer, acceptance, awareness, consideration, and capability.

Which of the following does not apply to a legally binding contract?

Earnest money is the solution. Offer and acceptance, consideration, legally capable parties, mutual consent, and a legal purpose are necessary components of a valid contract. A contract does not need earnest money to be enforceable.

What happens if a contract's conditions are not followed?

A breach of contract occurs when the conditions of a contract are not followed, and the damaged party may then bring legal action.

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When you want to add records to a database, which view should you have open?

O design view
O query view
O datasheet (table) view
O data entry form view

Answers

Answer:

the answer is d

Explanation:

Which command is used to draw visible line form invisible line mode *
in microsoft window logo
PD
PU
PE
None of these

Answers

In Microsoft window logo, the command which is used to draw visible line that forms an invisible line mode is: A. PD.

Microsoft window logo is a programming language that was designed and developed at the Massachusetts Institute of Technology (MIT) by George Mills, based on the educational programming language called Logo.

Some of the commands that are used on Microsoft window logo include the following:

FORWARD (fd)BACK (bk)HOMERIGHT (rt)Pendup (PU)Pendown (PD)

In Microsoft window logo, the Pendown (PD) command is used to instruct the turtle to draw a visible line or leave ink (tracks) on the screen as it moves. Thus, it is a command which is used to draw visible line while forming an invisible line mode.

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Calculate the total revenue if the firm produces 8 versus 7 units. Then, calculate the marginal revenue of the eighth unit produce

Answers

The total revenue at the 7th and 8th unit will be $1155 and $1280 respectively while the marginal revenue is $125.

From the complete information, the total revenue at the 7th unit will be:

= 165 × 7 = $1155

The total revenue at the 8th unit will be:

= 160 × 8 = $1280

The marginal revenue will be:

= $1280 - $1155 = $125

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Benefits Offered "Must-Haves":

Answers

Answer: Extended Health and Dental, Life Insurance and Critical Illness Coverage and Wellness. (Hope this helps!)

Select the correct answer.
Apex Bank lent a substantial amount of money to Polytech Inc. After reviewing the financial statements of Polytech, Apex Bank finds some
Inconsistencies. Which body can Apex Bank approach to verify Polytech's financial data?
ОА.
Chartered Financial Analysts
OB.
Financial Accounting Standards Board
ОС.
American Association of Public Accountants
OD
American Institute of Certified Public Accountants
Ο Ε.
Security and Exchange Commission

Answers

This is wrong do not use this

Answer:

E. Security and Exchange Commission

Explanation:

I'm not 100% sure but i looked through all of them and that one seems to fit best

Apex Bank lent a substantial amount of money to Polytech Inc. After reviewing the financial statements of Polytech, Apex Bank finds some Inconsistencies. Security and Exchange Commission body can Apex Bank's approach to verifying Polytech's financial data. The correct option is E.

Why does the SEC protect investors?

In order to maintain a flexible and effective regulatory environment. Federal securities laws aim to support competitive, fair, and transparent markets that safeguard investors from hidden risk while promoting market access and innovation.

The Securities and Exchange Commission regulates stock exchanges, brokers and dealers in securities, investment advisers, and mutual funds in an effort to encourage ethical business practices, the public disclosure of crucial market information, and the avoidance of fraud.

Thus, the ideal selection is option E.

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From The Secret to Being Creative: The author quotes financial blogger Josh Brown as saying blogging is fundamentally what?
1: about creative and original thought
2: about unique content
3: about intellectual property
4: a derivative form

Answers

According to The Secret to Being Creative, the author quotes financial blogger Josh Brown as saying that blogging is fundamentally about creative and original thought. This means that bloggers should strive to create unique and innovative content that reflects their individual perspective and ideas.

Josh Brown's quote suggests that blogging is not simply a derivative form of writing or a means to generate intellectual property, but rather a platform for individuals to express their creativity and share their insights with the world. By emphasizing the importance of original thought in blogging, Brown underscores the value of authenticity and individuality in online communication. Aspiring bloggers should take this advice to heart and focus on developing their own voice and perspective, rather than simply regurgitating information or repeating what others have already said. Ultimately, the most successful bloggers are those who are able to connect with their audience through their unique and creative content, and who are able to inspire and engage others with their ideas and insights.

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Tennyson's ultimate goal is to work as the CEO of an advertising agency. One of her goals is to "gain the required experience for the position." What type of goal would this be?
OA performance-based
OB. time-based
O C.
OD. long-term
mid-term

Answers

The type of goal that is been used when Tennyson's ultimate goal is to work as the CEO of an advertising agency and one of her goals is to "gain the required experience for the position is B. time-based goal.

What is  time-based goal?

Time-based goal can be described as the goal  that is been focused so that it can be achieved on a  target date,  it involve focusing on a particular thing at a time so as to be successful in it.

In conclusion, from the case above , we can see that her goal is to work as the CEO of an advertising agency which is specific and have time.

Therefore, option B is correct.

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According to Armour (2007), a Gallup poll indicated that employees who had _____ at work reported 50% more job satisfaction than those who did not.

Answers

Answer:

close friends

Similarly, a Gallup poll revealed that employees who had close friends at work were almost 50% more satisfied with their jobs than those who did not (Armour, 2007).

Explanation:

Who plans, coordinates, and controls a project's progress, or a portion thereof? Group of answer choices Architect Civil engineer Project manager The funding bank

Answers

Answer:

Project manager

Explanation:

The project manager is a person who holds a manager position in an organization. His or her duty is to do the planning, coordinates, communicates with the team members, employees regarding the work and also controls the progress of the project. He or she should well aware of how much project is pending and how much it is completed

Hence, the correct option is third.

Other Questions
how would one evaluate this? [tex] \sin( \frac{\pi}{4} - arccos( \frac{ - 4}{5} ) )[/tex] 9. __Luster_______ is the manner in which a mineral reflectslight. This is usually described by self-explanatory words such as___________. Choose the correct command for the verb below. No _____________ (hacer) mal. ahagas bhaz chacer dhago Consider the Fourier series for the periodic functions given (i) x(t) = sin 4t + cos 8t + cos 16t (ii) x(t) = cos^3t(iii) x(t) = 3 +5 cos t + 6 sin(2t + /4)(iv) x(t) = -10 + 3 cos t + 7 sin (4. 5t)(v) x(t) = 110 cos(377t)(vi) x(t) = 4 (cos2t)(sin4t)(vii) x(t) = 4 sin^2(4t) + cos (16t)(a) Find the Fourier coefficients of the exponential form for each signal. (b) Find the Fourier coefficients of the combined trigonometric form for each signal in the is-lm model, which of the following causes both the interest rate and income to decline? an increase in taxes a decrease in taxes a decrease in the money supply an increase in the money supply What kind of dog is a Karen? If the pump is operating at 3100 gallons per hour, how many times is the tank actually cycling in 1 hour? the actual tank holds 165.32 gallons Companies can reduce boundaries and increase collaboration with other organizations by creating:1) flexible structures.2) interorganizational partnerships.3) new company cultures.4) new supplier connections.5) none of these. if there are repeated sequences a million bases apart on a chromosome (either oriented in the same or the opposite direction), which of these chromosomal abnormalities could arise in part because of these repeated sequences? solve it.... If you can ??? Grayson bought snacks for his team's practice. He bought a bag of oranges for $3.11and a 24-pack of juice bottles. The total cost before tax was $50.15. How much waseach bottle of juice? I'll give brainliest hurry Which graph shows only corresponding x- value and y- values where the value of y is 2 more than the product of x and 0.5 Adrive-in movie theater has space for 20 cars in the first parkingrow, 22 in the second, 24 in the third, and so on. If there are 15lines at the drive-in, find the number of cars that can beparked 2 apples for $1.50 and 8 apples for $6.50, is this a proportional relationship? I need help tried to solve it, but can't....Consider the information about the number of athletes that select various after- practice drinks at a school one day.30 athletes select water21 athletes select lemonade14 athletes select some other drinkPart A If there are a total of 800 athletes in the school, what is the best approximation for how many athletes in the school select water after practice?A 320 athletesB 400 athletesC 695 athletesD 765 athletesPart BBased on the data what is the approximate probability that the next athlete to select an after-practice drink selects lemonade?A 6/35B 1/5C 3/10D 1/2 Question 1.[25pts] Suppose the cheese business is a competitive industry. All cheese manufacturers have the short-run cost function TC = q + 9, while demand for cheese in the town is given by Q = 40 Which excerpt from The Odyssey best shows Odysseus demonstrating the epic hero traits of strength and leadership?This was an army, trained to fight on horsebackor, where the ground required, on foot. They camewith dawn over that terrain like the leavesand blades of spring. So doom appeared to us,dark word of Zeus for us, our evil days.We saw death in that fury, dropped the yards,unshipped the oars, and pulled for the nearest lee:then two long days and nights we lay offshoreworn out and sick at heart, tasting our grief,until a third Dawn came with ringlets shining.We stopped to take on water. All ships' companiesmustered alongside for the mid-day meal.Then I sent out two picked men and a runnerto learn what race of men that land sustained.They fell in, soon enough, with Lotus-Eaters,I drove them, all three wailing, to the ships,tied them down under their rowing benches,and called the rest: All hands aboard;come, clear the beach and no one tastethe Lotus, or you lose your hope of home. Simplify 5/6i please help What does the poem reveal about the speaker?